Your targets are clear.
Your daily execution isn't.
Throughline turns each role's KPIs into a few observable daily behaviours, measures how consistently they're applied, and shows managers exactly what to reinforce today.
Built for retail · food service · logistics · services — No HR team required
- 01TranslateKPIs → 2–3 observable behaviours
- 02Capture10-second manager check-ins
- 03IndexBehaviour Consistency Index over time
- 04Correlatewhich gaps drive which shortfalls
- 05Coacha specific prompt for today
Same role. Same targets. Wildly different performance.
The gap is rarely about unclear goals. It's the absence of any system to make the right behaviours show up day after day — across people, sites and shifts.
Five steps, one closed loop
Each step feeds the next. The loop runs daily, the index moves weekly, and the coaching gets sharper every cycle.
Translate
Each role's KPIs become a short list of observable daily behaviours — defined plainly, with a clear cue for observation.
Capture
Managers log a 10-second check-in per person, per shift. No long forms. No lagging surveys.
Index
Each behaviour gets a Behaviour Consistency Index that tracks how reliably it shows up over time.
Correlate
We map consistency gaps to KPI shortfalls so you can see which missing behaviours are costing you which numbers.
Coach
Managers receive a specific prompt for today — the one conversation most likely to lift performance this week.
It reads your KPIs. It writes the behaviours.
Drop in a role's targets. The engine proposes the handful of daily behaviours that move them — each with a plain-English definition, an observation cue, and a consistency rubric your managers can actually use on a Tuesday morning.
Managers review and approve. Every approval makes the engine sharper. The taxonomy, the logic, and the data behind it are proprietary — and they compound with use.
Observable. Coachable. Measured for consistency — not just counted at month-end.
The space between the tools you already have
Performance tools count outcomes. LMS platforms teach skills. HR frameworks define roles. None of them operate where execution actually happens — at the daily behaviour layer.
- Performance
- —
- LMS
- —
- HR frameworks
- —
- Throughline
- Yes
- Performance
- —
- LMS
- —
- HR frameworks
- —
- Throughline
- Yes
- Performance
- —
- LMS
- —
- HR frameworks
- —
- Throughline
- Yes
- Performance
- —
- LMS
- —
- HR frameworks
- —
- Throughline
- Yes
- Performance
- Rarely
- LMS
- Rarely
- HR frameworks
- No
- Throughline
- Yes
- Performance
- Rarely
- LMS
- Sometimes
- HR frameworks
- Rarely
- Throughline
- Yes
From fragile to repeatable
Consistent output
The behaviours that drive results show up every day — not just when your best people are on shift.
Visible root causes
Managers stop reacting to month-end numbers and start fixing the execution gaps behind them.
Scales without heroes
Performance no longer depends on a few key individuals — so you can grow without losing the standard.
Start with evidence, then scale
Prove it on your own floor with a structured pilot. Move to a subscription when the numbers speak for themselves.
A structured 6-week pilot with hands-on setup.
- Up to 2 roles, 1 team
- Behaviour translation & setup done for you
- Consistency tracking & dashboards
- Written pilot results report
For SMEs embedding consistency across teams.
- Unlimited roles per team
- Translation engine & coaching prompts
- Consistency index & trend analytics
- Email check-in reminders
Multi-site operations that need the full picture.
- Everything in Growth
- Gap-to-KPI correlation insights
- Slack / Teams check-ins & integrations
- Org analytics & priority support
Larger estates with security & data needs.
- SSO/SAML & data residency
- HRIS integrations & API
- Cross-site benchmarking
- Dedicated success & SLAs
Prices exclude VAT. Pilot fee is creditable against your first subscription. Annual billing available.
The practical stuff
Do we need an HR team to use it?+
No. Throughline is built for operating teams without HR overhead. Setup is done with you during the pilot, and managers run it day-to-day in under a minute per person.
How long does a check-in take?+
About ten seconds per person. Managers tap a consistency rating against each observable behaviour — no narrative, no forms.
What does the pilot actually deliver?+
A fully configured workspace for up to two roles on one team, six weeks of consistency tracking, and a written results report you can take to your board.
Which sectors is it for?+
Retail, food service, logistics and operational services — anywhere outcomes depend on the same behaviours being executed consistently across people and shifts.
How is our data handled?+
Your data stays yours. We host in the UK by default, encrypt in transit and at rest, and offer data residency, SSO and HRIS controls on Enterprise.
Can it connect to our existing tools?+
Yes. Growth includes email reminders; Scale adds Slack and Teams check-ins; Enterprise adds HRIS sync and API access for your existing performance stack.